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Indeed

Indeed

www.indeed.com
What is your customer experience with Indeed?

Indeed Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Indeed has a 1.7 star rating from 1,028 reviews with only 24% of users likely to recommend; overall sentiment is negative, citing high prices and poor turnaround time.

Key Takeaways for Future Customers

  • Check multiple sources when researching Indeed reviews and monitor sponsored charges closely.
  • Expect limited live support; have documentation ready if you request a refund or dispute billing.

Negative Feedback / Risk Areas

  • Frequent Indeed customer complaints about no customer service phone number and unanswered emails.
  • Reports of scams allowed on listings and unauthorized charges prompting refund requests.
  • Account blocks, access issues, and slow response for billing or subscription problems.

Positive Feedback

Users note good job posting quality and that Indeed helps with finding and applying for jobs, with occasional helpful support interactions.

View full overview ›

Media from reviews

Indeed - Concern About Possible Misuse of My Phone Number
Indeed - Obviously not scanning employers on their site. Allow scammers.Indeed - Need to talk about my profileCan't apply to any jobs listed on indeedIndeed - Lack of human supportIndeed - My work from home applicationIndeed - Interview massage
View all media ›

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Show reviews that mention
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Joe B Mfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Niagara Falls, New York

Carinspect.com

Updated by user Apr 12, 2026

They looked into my issue and resolved it,

Original review Apr 12, 2026

Stop all contact with company.do not share info and information with this company they looked into this company and removed it . did not meet requirements.

View full review
Chelsea P Myj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Concern About Possible Misuse of My Phone Number

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AI Highlights
  • - Chelsea Pace is an Indeed job seeker who received prank calls.
  • - She fears misuse of number via postings and wants steps to protect information.
Indeed - Concern About Possible Misuse of My Phone Number

Hello Indeed Support Team,

My name is Chelsea Pace, and I am currently an active job seeker using your platform.

I am writing because I recently received prank phone calls from individuals who were laughing and stating that the call was a joke. I am concerned that my phone number may have been accessed or misused through a job posting or resume visibility on Indeed.

I would like to know:

Whether my resume is currently public or private.

If there has been any unusual activity associated with my account.

What steps I can take to better protect my personal information while applying for jobs.

I value the opportunity to use Indeed for legitimate employment opportunities, but I want to ensure my contact information remains secure.

Thank you for your assistance. I look forward to your response.

Sincerely,

Chelsea Pace

Cons:
  • Fake employers posting jobs for prank calls and human trafficking

Preferred solution: For them to do a verification on these employers to make sure their real employers and not Fake employers exploring to prank call people phone or set people up on fake jobs to become missing

User's recommendation: No I do not recommend this company if people can register fake companies to access job seeker's phone numbers for prank calls it's not safe or reliable

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1 comment
Guest

Why do you think Indeed is the source?

Bambi R Esa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Bern, North Carolina

Obviously not scanning employers on their site. Allow scammers.

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Indeed - Obviously not scanning employers on their site. Allow scammers.
Updated by user Feb 26, 2026

Pointless if your not taking care of people's concerns.

Original review Feb 25, 2026

There is a scam going on in the app. These people are using another company's name to scam people about potential jobs.

Pros:
  • Easy looking for employers
Cons:
  • Employers listed could be scammers

Preferred solution: Apology

User's recommendation: Do not trust employers on indeed.

View full review
Diasia Mju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk about my profile

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Indeed - Need to talk about my profile

I got a message from indeed Employer is looking for me the cant find me on indeed so I updated my profile with my picture address and cell phone

View full review
Resolved
Ruth Ann B Vyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Indeed is a great job resource, but I found it very frustrating that they don’t have a customer service feature where one can contact them by phone to speak with a live person for support.

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AI Highlights
  • - The help center was confusing; the instructions didn't resolve my issue.
  • - A live tech support text arrived later offering to help, but I didn't need it.

I needed a live person to help me with issues that I couldn't figure out how to rectify using the help center. The help center had a myriad of sections with how to do this or that, but it was confusing when I tried to follow the instructions that didn't work for me, and I spent too much time and energy dealing with the system.

I finally figured it out for myself, and two days later I did get a text from a live person in tech support stating he could walk me through my needed steps. I didn't need any help then after I figured it out.

Pros:
  • Great job postings
Cons:
  • No customer service phone number

Preferred solution: I already described that in the review.

User's recommendation: If you have an issue that you can’t figure out on Indeed, do all that you can to figure it out yourself. You’re probably smarter or more tech savvy than I am, so you could probably follow all the sections applicable to your issue, but if you can’t easily follow the instructions , message them for live technical support & don’t do this on the weekend.

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Arturo M Twd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim, California

Possible Account Interference, Access Irregularities, and Privacy Concern

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AI Highlights
  • - Request a technical and security review of my Indeed account and activity.
  • - Confirm holds or restrictions and that messages are transmitted normally.

To Indeed Support / Trust & Safety,

I am writing to request a formal review of my Indeed account due to ongoing irregularities that appear to be interfering with my ability to use the platform normally for job searching and employer communication.

Over time, I have experienced issues that make me concerned my account activity may be affected by unauthorized access, routing problems, or other interference. These concerns include, but are not limited to: inconsistent or unusual behavior while using the platform, possible delays or failures in job-related communications, concerns that my account activity may not be reaching employers properly, and concerns about whether my account traffic or communications are being redirected, filtered, or otherwise handled in an unusual manner.

At this time, I am requesting a technical and security review of my account and associated activity logs. I am not making a final accusation about the source of the issue. I am requesting clarification, documentation, and assistance so I can determine whether there is a legitimate account, technical, or security problem affecting my use of Indeed.

I respectfully request the following:

1. A review of my Indeed account for any unusual login activity, access attempts, or security flags;

2. Confirmation of whether any holds, restrictions, trust/safety filters, or internal limitations are currently applied to my account;

3. Confirmation that my applications and messages are being transmitted normally to employers through the platform;

4. A review for any signs of unauthorized access, account compromise, or irregular routing behavior;

5. Guidance on any security steps I should take (password reset, 2FA, device review, etc.) to protect my account and restore normal functionality.

If possible, please provide a written response confirming:

whether my account is currently in good standing,

whether any restrictions exist,

and whether you identified any unusual activity or technical issue.

I rely on Indeed for employment opportunities, and any disruption to account integrity or communications directly affects my ability to obtain and maintain work. I would appreciate a prompt review and response.

Thank you for your time and assistance.

Preferred solution: I also request that this matter be treated as a privacy and account-security concern, and that any relevant account-access logs or security review findings be preserved in case further documentation is needed.

User's recommendation: Better user protection

View full review
1 comment
Guest

Bro. Your Indeed account isn’t being hacked or monitored or whatever nonsense you are cooking up. The employers just aren’t interested.

oliwiasikora s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rotterdam, South Holland

Verzoek om terugbetaling – onterechte kosten voor dienst

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AI Highlights
  • - Unauthorized charge on my account; I did not enable paid services.
  • - Please refund the charge and disable paid services to prevent future charges.

Geachte heer/mevrouw,

Mijn naam is Oliwia Sikora en ik schrijf u over een betaling die van mijn account is afgeschreven.

Ik heb geen betaalde diensten of gesponsorde campagnes ingeschakeld en was mij er niet van bewust dat er enige betaling actief was. Ik heb geen toestemming gegeven om mijn account te belasten.

Het afgeschreven bedrag was zeer belangrijk voor mij het waren mijn laatste middelen voor levensonderhoud. Deze situatie is erg moeilijk voor mij, daarom verzoek ik u vriendelijk maar dringend om deze zaak te controleren en het onterecht afgeschreven bedrag terug te storten.

Graag ontvang ik ook een bevestiging dat alle betaalde diensten op mijn account zijn uitgeschakeld, zodat een dergelijke situatie in de toekomst niet opnieuw kan gebeuren.

Ik vertrouw op uw begrip en snelle hulp.

Met vriendelijke groet,

Oliwia Sikora

Loss:
$31

Preferred solution: Full refund

View full review
Lakiesha Cch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California
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AI Highlights
  • - I recently married and created a new email with my married name.
  • - Indeed rejected FirstName.MiddleInitial.LastName@; FirstNameMiddleInitialLastName@ is taken.
Indeed - Lack of human support

I just got married and created a new email address reflecting my married last name. It took me days to create the address because it's a common name, so many of the options I tried already existed.

I finally settled on FirstName.MiddleInitial.LastName@, and when I went to update my email address on indeed, their site rejected the email address saying to re-enter it without periods. Again, FirstNameMiddleInitialLastName@ already belongs to someone else. That is a different email address entirely. I've already updated my information all over the web, so I really don't want to try to create another email address.

I'd just like to reach out to the powers that be at Indeed and get some assistance changing my email address.

But if you scour their website, the only help provided is in the form of help articles, none of which cover what to do in this scenario. And if you're using indeed to find work like I am, you're probably already pretty stressed out and don't need this added frustration with zero help.

User's recommendation: I'm going to try flexjobs. At least their platform accepted my new email address.

View full review
2 comments
Guest

No one cares about your silly issue. Why do you think they have a call center waiting for you to ramble on the phone?

Guest
reply icon Replying to comment of Guest-2787356

Why did you post this? Is this supposed to be helpful?

View more comments (1)
Tarra T Xad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to report a job on indeed.The d m manager of the job was very , very rude and unprofessional

AI Highlights
  • - Burger King DM manager in Cannon, WV, is rude.
  • - She won't meet interviewees and says you can't be hired, with no explanation.

The DM manager of Burger King Karen by cannon West Virginia is very, very rude and very unprofessional. Whenever you go in there for a job interview, she won't even come out and talk to you, she said somebody else out to talk to you and then less than 24 hours later.

She messages you, I'm sorry but we can't use you with no explanation whatsoever. I'm trying to report her to indeed

Pros:
  • Good job
Cons:
  • Some managers are very unprofessional

Preferred solution: Apology

View full review
russ d Ijd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Incline Village, Nevada

Account blocked for over 2 weeks

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AI Highlights
  • - I used a VPN and Indeed blocked my account.
  • - The block lasted over 2 weeks.
  • - They can't restore access.
  • - Tickets were opened, then closed as staff were out.

I am an employer, I visited Indeed with a VPN turned on. They blocked my account for over 2 weeks and seem incapable of restoring access. Multiple tickets were created, then closed because team members are out of the office.

Loss:
$500

Preferred solution: Apology

View full review
Charles P Ecz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Battle Creek, Michigan

I been calling for 2 hours because i keep getting hung up on!

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AI Highlights
  • - Can't reach a supervisor or anyone who knows what they are doing.
  • - The reviewer says Indeed is trash.

Can't get a hold of a supervisor or anyone that knows what they are doing! Indeed is trash.

Indeed is trash. Indeed is trash.

Indeed is trash. Trash, trash, trash, trash, trash, trash, trash, trash, trash, trash, trash, trash.

Loss:
$1

Preferred solution: Employers thats dont respond off indeed

User's recommendation: Avoid Indeed

View full review
Kimberly E Xuk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

I have not got an interview I have not...

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AI Highlights
  • - No interviews or calls after two months.
  • - Questions on site legitimacy and lack of employer calls.
  • - Past service helped land a great job; now no calls.

I have not got an interview.

I have not got one call from anyone.

I am feeling very depressed.

Is this website legit?

Why doesn't any employer call?

No calls for over 2 months?

I cannot believe this!!!

Several years ago, I used this service and I landed a great job.

I cannot believe no one employer called me???

I need money.

Loss:
$5000
Pros:
  • Convenient
Cons:
  • No reply from employers

Preferred solution: an email and explanation of why

View full review
Kathryn S Udq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have issues with my password

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I cannot apply for jobs at this point due to password issues, as it's saying that my password is wrong and I cannot find a way to change my password from Spencer2025! to a new one as they suggest.

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Melinie T Uyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bedford, Texas

Very upset employee

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AI Highlights
  • - Big T Branding (Indeed); worked Feb 18–19.
  • - Owner James Childress used extreme profanity; toxic work environment.

I accepted a position with Big T Branding that was listed on Indeed. I worked there two days: Wednesday, Feb 18th, and Thursday, Feb 19th.

On both days, the owner, James Childress, used extreme profanity as a form of communication and motivation for his team. He is the most foul and unprofessional person I have ever had the displeasure of working for. It is both immoral and illegal for an employer to curse his/her employees as a means of communication.

I am making you aware of this because I want you to know what kind of person James Childress is and to cease accepting job listings from him. He has created a very toxic work environment.

Pros:
  • Most of the job listing are with reputable companies
  • I have worked for a few employers from indeed
Cons:
  • There are recruiters who overrated the pay

Preferred solution: Apology

User's recommendation: Do not work for Big T Branding

View full review
Daniel N Bse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Need help

I was not able to contact anybody. Nobody picked up the phone when I called. Need help or to get ahold of someone.

View full review
Elizabeth S Btl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

Dumped work experience in account not by my consent

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AI Highlights
  • - The app says it doesn't use Indeed when users apply there.
  • - Access to my resume and credentials should be protected.

No respect to us people when we say I called my name is and then I say I applied on Indeed and they tell us we don't use Indeed. Access to my resume not to be dumping my credentials no matter who reviews. I am out of the office today and more run-around as I use your app.

Preferred solution: Apology

View full review

About

Related Companies

Indeed Canada, Indeed UK

Summary

Indeed is an IT corporation that focuses on providing job matching services. The company is headquartered in the United States and operates worldwide. Nowadays, Indeed has more than 180 million customers every month from more than 50 different countries. The company works with a large number of enterprises in the United States, Europe and Middle East. Indeed offers several options such as finding a job, hiring employees and posting a resume. The corporation has more than 2.1 million customers’ stories shared. The company provides toll free consultations and 24/7 online customer support.

Indeed reviews and complaints

Indeed is ranked 89 out of 1176 in Job Search and Employment category

Area Served

Worldwide, USA, Other

Payment Methods

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