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Indeed

www.indeed.com
What is your customer experience with Indeed?

Indeed Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Indeed has 1.8 star rating based on 1414 customer reviews. Consumers are mostly dissatisfied.

  • 23% of users would likely recommend Indeed to a friend or colleague.

  • Rating Distribution
  • Pros: Job posting, Great job postings, That they find you jobs.
    Cons: No customer service, Not being able to talk to a human being, No response to emails.

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Media from reviews

I was scammed by a company that used the information from Indeed to contact me
I was scammed by a company that used the information from Indeed to contact me - Image 2I was scammed by a company that used the information from Indeed to contact me - Image 3I was scammed by a company that used the information from Indeed to contact me - Image 4I was scammed by a company that used the information from Indeed to contact me - Image 5Indeed - QueryIndeed - Inability to verify contact number
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Top Indeed Reviews

Positive Review

"Good experience"

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Overall good service with indeed please fast contact me I am waiting for your call I am going intern

Critical Review

"Why is my resume chopped in half or missing ?"

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Resume missing current jobs and information. Profile is messed up if you don't purchase Indeed resume service. Jobs I applied for have a 30-year-old resume....

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Happiness O Evw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to access messages

Poor network from indeed website.

Indeed should help to improve on the network for easy use by the user.

View full review
Kacey C Wjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam text and *** attempts

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Indeed - Scam text and *** attempts
Indeed - Scam text and *** attempts - Image 2

I have been getting a relentless amount of texts, emails, and calls from scam companies who have also tried to access my investment accounts as a result of breaches or the lack of vetting of employers by Indeed. They have no number available for customers, leaving no sense of urgency in addressing the matter.

It is very clear that whatever data you submit to Indeed is something that you should be willing to lose, as there is no protection provided to customers. There isn't even pretending to care.

Every day, there's another one, and at this point, it's beyond me. Once I realized that this is a larger problem that Indeed refuses to address, it led me to a place of just being completely livid!

View full review
Pros:
  • Lot of options
Cons:
  • Many are fake and scam companies now
  • No vetting process for companies that are being given our data

Preferred solution: Accountability and protection

User's recommendation: Avoid putting your profile and information on indeed.

1 comment
Guest

Indeed does not share personal data with 3rd parties, except when you are a jobseeker applying for a job on their site or an employer paying to post an opening on their site. Were you a jobseeker?

If so, you are not a customer of Indeed's, as they do not charge anything for jobseekers to browse the job openings and apply to jobs. If you are an employer who posts jobs, then you should know their number.

I'm going to guess that you answered some blind ads and gave out personal information without investigating who you were talking to. If so, that is your fault.

William R Dup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subject: Concern Regarding Job Postings Requiring Payment for Training

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Subject: Concern Regarding Job Postings Requiring Payment for Training

Dear Indeed Support Team,

I am writing to express my concern about a recurring issue I have encountered on Indeed's platform. On multiple occasions, I have applied to job postings that, after an initial selection process, require candidates to pay for training or certification programs costing thousands of dollars. This practice raises several concerns:

1. Misleading Job Postings: Such postings present themselves as genuine employment opportunities but later reveal mandatory, costly training programs, which is deceptive to job seekers.

2. Financial Burden on Job Seekers: Individuals seeking employment are often not in a position to afford expensive training, making these practices exploitative.

3. Potential Violation of Indeed's Policies: According to Indeed's Job Posting Standards, job seekers should be provided with job opportunities at no cost, and fees or required training coming at a cost to job seekers may indicate predatory employment practices. (Indeed's Job Posting Standards)

I believe that allowing such postings undermines the trust and integrity of Indeed's platform. I kindly request that Indeed review and enforce its policies to prevent employers from posting misleading job advertisements that require candidates to pay for training. This will ensure a fair and trustworthy experience for all users.

Thank you for your attention to this matter. I look forward to your response.

Sincerely,

Dr. William Rodríguez

Email: rodriguezdrwil@***.com

Phone: 787-398-****

View full review
Pros:
  • Easy to manage the applications
  • Is fast
Cons:
  • Fast easy diligence proffesional

Preferred solution: Just to deal with this kind of scam in a way that peor who look for a job do not pass the same experience.

User's recommendation: Si not permit this kind of Scam in platform

Andres G Khj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong information

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Indeed - Wrong information

Im made a profile and applied to different jobs but every text message and phone call is calling for a different name and texting for a different name all the jobs I applied to did reach back out but to the wrong name I dont if there a mix up but the information is wrong when I apply and I do have a profile with my name why is it that the jobs are getting the wrong information from indeed

View full review
Pros:
  • Find a job
Cons:
  • Indeed will give the company you applied too the wrong information and wrong name

Preferred solution: Nothing

User's recommendation: No not if the company is giving out wrong information

Alecia B Sjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The job you referred was a scam

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I was offered a job to work at home. I had gone onto Indeed for job searching.

I saw one for the exact area I used to live in. Well, I bypassed it. I then got a call from Indeed about that job. I let them know I no longer live in that area.

So, I continued looking through Indeed. I came across the same job in my area that I live in now. I applied and got the job within minutes. Then Indeed called me back to let me know that this company had changed their location to my area.

I let the lady know that I had already applied and received the job. I worked for a week; at first, I could not reach anyone if I had questions. They did say I wouldn't start to receive time worked until I received my package and sent it on to the customer. And that my first pay date would be about 3 months out.

So, finally, I got a package. It was addressed to someone else with my address. I am to open the package, make sure nothing is broken, then copy the customer's address, repackage it, and go to the post office and mail it off. My package was like 120 small pieces of Legos.

Something just didn't sound right, so I quit. Now, this was back in November or January 2024. I didn't want to use Indeed anymore. Now, the past few weeks, I keep getting personal emails from Indeed saying a certain job would be perfect for me.

I feel like Indeed doesn't screen the employers very well.

And I am wondering if Indeed even knows what happened. Could someone please respond to this issue I am having?

View full review
Pros:
  • It gives help in locating a job
Cons:
  • Job could be a scam

Preferred solution: Apology

User's recommendation: They hire scammers

2 comments
Guest

You did not get a call from Indeed. Indeed is a job posting board, they are not recruiters and they are not calling people at home, advising them of jobs in their area.

You received a call from a scammer. You need to do a little research on how to spot job scams, because scams are all over the internet and it only takes a little common sense to spot the red flags.

Guest
reply icon Replying to comment of Guest-2703965

"COMMON SENSE" is NOT a quality of the current generation!!!

View more comments (1)
Cervantae W
map-marker Los Angeles, California

I was scammed by a company that used the information from Indeed to contact me

I was scammed by a company that used the information from Indeed to contact me
I was scammed by a company that used the information from Indeed to contact me - Image 2
I was scammed by a company that used the information from Indeed to contact me - Image 3
I was scammed by a company that used the information from Indeed to contact me - Image 4
I was scammed by a company that used the information from Indeed to contact me - Image 5

A company from indeed, contacted me posing as a legit business and scammed me for 900 dollars. They claimed that the job was to open apps to help companies gain more views for the phone apps.

Seemed legit for about 2 days until they scammed me out of 900 dollars. I have the messages from telegram as well as the message they first sent to me on my phone

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Akhil B Ksz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jersey City, New Jersey

Appeal Request – Profile Restriction Issue

Indeed - Appeal Request – Profile Restriction Issue

Dear Indeed Support Team,

I hope you are doing well. I recently received a notification that my Indeed profile has been restricted due to a potential violation of the Terms of Service or Job Seeker Guidelines.

As a job seeker actively looking for opportunities, I would like to understand the reason behind this restriction.

I believe my profile complies with Indeeds guidelines, and if there was any misunderstanding, I would appreciate the chance to correct it.

Kindly review my account and let me know the necessary steps to resolve this issue.

Here are my account details for reference: Name: Akhil Bandari Email: akhil216****@***.com Phone: (215) 986-****

I appreciate your time and assistance in resolving this matter. Looking forward to your response.

Best regards,

Akhil Bandari

View full review
4 comments
Guest

Did you offer to change the status of “employers can’t find me on indeed”? It is quite clear what the issue is. Why would you hide from potential employers if you are looking for a job?

Guest
reply icon Replying to comment of Guest-2673060

I can answer that. Hiding your profile is NOT a violation.

The ONE time I shared my profile accidently (but caught the error an hour later), I had received calls and emails from insurance companies looking for salespeople to work on 100% commission. I consider those "junk jobs" and don't want to hear from those type of "employers". But again, you are not obligated to share your profile and make it public.

Indeed generally sends an email when they disable someone's profile, so this person needs to check their inbox as well as their spam folder. Some common reasons their profile may have been disabled include: posting a resume for someone else, having multiple jobseeker accounts, postings photos on your CV/resume that do not apply, using webforms across Indeed, including unnecessary personal information or inaccurate/misleading information in your profile, etc.

Guest
reply icon Replying to comment of Guest-2673060

So, how I can fix this issue now? Please guide me to fix this issue.

Guest
reply icon Replying to comment of Guest-2673162

Wait and see if Indeed answers you. They will often respond to complaints on this site. If they don't, contact them directly.

View more comments (3)
William k Qgt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Query

Indeed - Query

Well, I'm a Malawian living in Malawi. When I try to sign in with Indeed, I'm barred because the country listing for the phone number does not include Malawi. Any reason?

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DAVE S Vwt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone validator not working

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Indeed - Phone validator not working

I've been trying for months to validate my phone number with zero success. I don't have a landline and can't get a voice call because they insist on texting.

I cancelled my account and tried to start another. It's the same issue as before. Indeed is the best job site out there.

At this juncture, I am going to research other avenues. I have wasted enough time on indeed.com security measures.

View full review
Pros:
  • Great job postings
Cons:
  • Non functioning security features

Preferred solution: To start an account and not be constantly hammered for my phone number. Beyond my profile. Authentication apps are more valuable than my my number.

User's recommendation: Never change your phone number with indeed.

Kelvin K Kag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, Maryland

Why is my resume chopped in half or missing ?

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Resume missing current jobs and information. Profile is messed up if you don't purchase Indeed resume service. Jobs I applied for have a 30-year-old resume.

View full review

User's recommendation: Constant watch on your indeed profile.

Andree K Uib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Com Supercuts is the worst I want you all to know that they charged me to take a class $350 and denied me workplaint

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Indeed - Com Supercuts is the worst I want you all to know that they charged me to take a...

You sent me a job at Supercut. They put me through rigorous training after 35 years of cutting hair.

They said I wasn't good enough and charged me $350 for my training because I didn't comb the hair the way they instructed. This is ridiculous.

You need to tell people that they will be charged when advertising that they give free training. I feel sick to my stomach.

View full review
Loss:
$350
Pros:
  • I love them
Cons:
  • Need to follow up

Preferred solution: Apology

User's recommendation: Nobody go to work for supercut they're awful ruthless

Livian Nbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Looking for employment

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Its like when I apply for a job its like yall say Well help you but I dont never receive a message from the employer and Im trying to find out what going on because I havnt worked in 4 moths .

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Resolved
William W Oyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Ready to stop using Indeed.com due to your cloudfare security product not working correctly

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Ready to stop using Indeed.com due to your cloudfare security product not working...
Updated by user Nov 21, 2024

Note PissedConsumer.com cut off most of my update so now it does not provide the understanding needed. And there's no "Edit" option for the Updates like some of the other fields. Hopefully, it will leave this one alone!

Updated by user Nov 21, 2024

Correction --- I am not a paying customer of Indeed since use of their site is free for those who are job searching. However, I do have a user login and verified account. While there may be paid services offered to job seekers, my understanding is Employers are normally the only 'users' who pay (for job postings & related services).

Updated by user Nov 21, 2024

Within minutes of sending the complaint via PissedConsumer.com, Indeed.com "Social Care" (Support) emailed me with an apology, further questions and a list of things to try and resolve the issue.After going through the list, I was eventually able to resolve the issue, however, it only worked after adding the Indeed.com link to the browser's (web site domain) Cookie Exception's list. Indeed's prompt response was impressive and it seems to be solved for now, but keeping Indeed.com at 4 Stars since I was forced to go through a 3rd party (pissedconsumer.com) to get access to Indeed support, and of course I had to add the Cookies exception for Indeed for Cloudfare to declare I'm human for continuing to Log into & use Indeed.com.

Updated by user Nov 21, 2024

Apology, and a list of things to try for fixing the issue. Note I could not even contact Indeed.com support directly due to this issue (with Cloudfare looping & not validating me as 'human').

Original review Nov 20, 2024
For weeks now, I've had issues logging in from my home network on multiple devices due to your Cloudflare security solution. It loops a number of times and often comes up with an error to try again later (still thinking I'm a bot). I even tried to use your support option, but once again your Cloudflare security solution was there to stop me. (I just sent them feedback as well, which took the brunt of my anger).

All this said, if I'm ready to leave indeed.com for other job search sites, then I'm not the only one. You may just want to fix this as soon as possible before it's too late.

Regards,
William
View full review
Pros:
  • Great job web site
Cons:
  • Cloudfare security loops on login and to see job details

Preferred solution: Fix the security issue with cloudfare to stop it from thinking real customers are bots. Otherwise, I'm done with using indeed.com.

User's recommendation: Great job site, but their cloudfare security solution is horrible

Kaelyn Qoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

They banned my account for no reason at all

what did i do wrong to get my account banned? i followed all steps that i can.

i submit all the documents i should've and followed all the rules. this is wrong years preparing and weeks of hard work posting jobs trying to find workers just to get my account banned and discriminated against. i feel highly discriminated against because you can see i'm working very hard to try to better myself and indeed tries take away my dream. i been working 10 years to try to accomplish the dream.

i probably worked as hard as anyone you know trying to accomplish my dream "on google too it says Yes, you can post as many jobs as you want on Indeed for free. There is no limit to the number of free job postings you can make. However, free job postings do lose visibility over time as new jobs are added. To maintain higher visibility, you can also choose to sponsor your jobs, which requires a paid budget.

" if that's not true why lie to the public? this is super wrong to banned my account without explanation. all i wanted to do is make my dream come true and help make the world a better place.

lastly this is why people commit suicide playing with peoples lives causing them to lose everything. just please help me

View full review
1 comment
Guest

You need to learn the definition of discrimination and what you posted isn’t it. You may or may not have broken Indeed’s terms of use and you may or may not have been treated fairly, but that is not discrimination. When you use a word out of context and make accusations as such you ensure you are not going to be helped.

Katherine B Owu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fayetteville, Arkansas

I need to update my phone number

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No one picked up...I want a real persoj to call me! This entire thing *** me off!!! {{

View full review
Nicki G Run

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very rude unprofessional recruiter

Indeed - Very rude unprofessional recruiter
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Indeed - Very rude unprofessional recruiter - Image 4

Very rude recruiter, calling me names in an unprofessional manner. Having someone work for your company and talk to people like that is unacceptable.

You're lucky I don't call the authorities and have them turned in. The numbers in the pictures show you exactly the phone number from which I'm receiving these text messages.

View full review

Preferred solution: The recruiter needs to lose his job. He doesn’t need to be talking to people like that are creating people like that that’s very unprofessional.

About

Summary

Indeed is an IT corporation that focuses on providing job matching services. The company is headquartered in the United States and operates worldwide. Nowadays, Indeed has more than 180 million customers every month from more than 50 different countries. The company works with a large number of enterprises in the United States, Europe and Middle East. Indeed offers several options such as finding a job, hiring employees and posting a resume. The corporation has more than 2.1 million customers’ stories shared. The company provides toll free consultations and 24/7 online customer support.

Indeed reviews and complaints

Indeed is ranked 80 out of 1002 in Job Search and Employment category

Area Served

Worldwide, USA, Other

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