Contact Indeed Customer Service
How to Reach a Person at Indeed
Verified Contact Information
Toll-Free Number:
-
1-800-462-5842
Customer Service:
-
1-866-439-8615Canada
-
1-800-475-4361Client Success Specialist
-
1-512-459-5300
Indeed Emails:
Customer Service
Jobs/ Career
Media
PR Inquiries, PR Inquiries, PR Inquiries, PR Inquiries
Indeed Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Indeed Phone Number
1 (800) 462-5842
Average Hold Time
00:02:16
Average Calls duration
3 minutes
Most Popular Indeed Email Address
socialcare@indeed.com
Indeed Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
View full overview ›
Indeed Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Indeed Phone Number | 1 (800) 462-5842 |
| Average Hold Time | 00:02:16 |
| Average Calls duration | 3 minutes |
| Most Popular Indeed Email Address | socialcare@indeed.com |
| Indeed Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Indeed Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Employment, request for information and account |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Indeed | First and last name, email or phone number |
Call Volume by Day
Contact Information
Indeed Website:
Indeed Help Center:
Corporate Office Address:
Indeed, Inc., c/o CT Corporation
6433 Champion Grandview Way Building 1
Austin,
Texas
78750
United States
Other Info (opening hours):
Hours:
Monday – Friday: 8:00am - 8:00pm (EST)
Summary of Indeed Customer Service Calls
41K
TOTAL
CALLS
CALLS
03:05
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Indeed?
Employment Question:
- “Your sending me to many job openings for Siemens energy”
- “Job application”
- “I'm trying to get a job”
Request for Information Question:
- “For help on paused account”
- “Illini question”
- “To update my resume”
Account Question:
- “I can't log in.”
- “My account is paused”
- “Need telephone numbers sent with offers to my email”
Payments and Charges Question:
- “Make payment”
- “Billing”
- “UNAUTHORIZED Subscription Charges”
Product/ Service Question:
- “I need workers for glass installation company”
- “Ad isn't working”
- “Messages on indeed don't work”
Website/ Application Question:
- “I have dozens of applications out on indeed. But haven’t received one phone call about getting hired for anything”
- “Trying to figure where to send class action lawsuit against indeed for holding applications for work”
- “It looks like you guys never sent my application to the jobs places”
Return/ Replace Question:
- “Inquiring about changing”
- “Change ower”
- “I would like to change my password”
Activation/ Cancellation Question:
- “Cancel a job offer billing”
- “Cancel”
- “Cancel account”
Staff Question:
- “Your service doesn't work”
- “Customer service agent”
- “Wrong service being provided for why I paid for”
Refund Question:
- “Need refund”
- “I want a refund I was overcharged and I want my subscription canceled like I said on the phone several weeks ago”
- “Refund for subscription because I did not authorize it and after the 7 day free trial”
Shipping and Delivery Question:
- “Email not coming through”
- “Didn't receive code”
- “I did not get my consoltation”
Cards Question:
- “Need to clarify send social card thru email”
- “Card”
- “Card charged unwillingly”
Other Question:
- “I messed up my resume upload and got a bank statement”
- “Harassement”
- “I do not get emails”
Compare Indeed Customer Service To
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